Yes we have spoken to them and they are going to compensate us what they can for the bill, it's pretty obvious they don't have a lot of money. At the time I was yelling at him pretty good but I've since settled down a bit and they really do feel bad about it and honestly my dog has done the same thing, ran out the door that is, more than once. Thankfully when we took Mollie in for her bandage change the vet told us that it is starting to heal. But you know that happened on Friday and the next Monday we had to put our old dog Jasper to sleep so it's been a very emotional few days for us to say the least!